Aircall work we ship for sales and support teams
Aircall + CRM integration
Native HubSpot, Salesforce, Pipedrive, monday connectors plus mapping work. Calls logged with the right contact, deal, and stage.
Call recording and transcription
Recording stored against the deal record. Transcription via Aircall AI or third-party (Gong, Chorus) with the call summary surfacing in CRM.
IVR and routing
Smart IVR routing by team, by region, by hours. Voicemail-to-task flows. Routing rules that match how your team actually answers.
Dial-from-CRM and click-to-call
One-click dialing from contact and deal pages, power dialer mode for SDR teams, dial dispositions with the right pick lists.
Reporting and dashboards
Custom dashboards for AEs, SDRs, sales leaders. Connect rates, talk time, voicemail rates, queue stats.
Compliance and recording rules
Recording disclosure, opt-out, retention, GDPR alignment. The unsexy work that protects you.
What Aircall engagements deliver for call quality
HubSpot Calling is fine for light use (a few reps, few calls a day). Aircall earns its keep when you have an SDR/BDR team or a phone-heavy support function. RingCentral is the alternative for teams that need full UCaaS (chat, video, meeting rooms) on one stack.
Aircall questions revenue leaders ask us
Are you an Aircall partner?
Yes, certified Aircall partner. We've wired Aircall into HubSpot, Salesforce, Pipedrive, and Monday across dozens of teams.
Aircall or HubSpot Calling?
HubSpot Calling for 1-3 reps or light use. Aircall for SDR/BDR teams, support teams, or anyone making 50+ outbound dials a day. Aircall's IVR and routing are dramatically stronger.
Do you handle compliance setup?
Yes. Recording disclosures, opt-out flows, retention rules, regional compliance (GDPR for EU, TCPA for US). Built into every implementation.
How is this priced?
Fixed-fee against scope. Integration work, IVR design, and reporting setup are sized up-front.
How do we get started?
30-minute strategy call. We scope the engagement, propose fixed-fee within 48 hours if we're a fit.
How INSIDEA works
