Commerce Hub, for revenue you can recognize.
Most B2B teams we audit run quotes in one tool, invoicing in another, and revenue recognition on a spreadsheet. Commerce Hub becomes the place where deals close, payments collect, subscriptions renew, and revenue lands in the same record your sales team works.
Commerce that lives next to the deal.
Four real Commerce Hub builds, four real outcomes. Each card links to the full case study with the stack, methodology, and metrics in detail.
AU $9.63M tracked across one platform
Hunter Pumps connected Unleashed inventory + Stripe + HubSpot. Quote-to-cash in one motion. Renewals automated.
Subscription renewals automated end-to-end
Promptly's billing now reconciles automatically with deals. Expansion deals tied to existing customers in HubSpot.
Quote-to-payment lag cut from 14 days to 3
AdLib's invoicing now fires the moment a deal closes. Stripe payment links, dunning, recovery all wired.
Pricing rules enforced at the deal level
IPS Group rebuilt their pricing book in Commerce Hub. Discount rules, approval flows, deal-stage gating tied to legal terms.
When Commerce Hub fits, and when it truly doesn't.
We work with Stripe, Chargebee, NetSuite, and QuickBooks too. Below is the honest read we give on every strategy call.
Right fit when
- You sell B2B subscriptions or services and want quote-to-cash on one platform.
- Your pricing model has tiers, add-ons, and discount rules that need consistent enforcement.
- Stripe is your payment processor and you want clean reconciliation between deals and revenue.
- Renewal pipeline should be visible to sales leadership in the same dashboard as new business.
- You're 10 to 500 employees and want commerce running in 4 to 8 weeks, not 4 months.
Wrong fit when
- You're a high-volume DTC ecommerce business with 10K+ daily orders. Shopify + Klaviyo fits better.
- You need ASC 606 multi-element revenue recognition with full audit trail. NetSuite or Sage Intacct fits better.
- You sell exclusively through marketplaces (AppExchange, AWS Marketplace, Salesforce App Store) and need their billing rails.
- Your existing CPQ system has 5+ years of complex configuration logic that isn't trivially repeatable.
Where Commerce Hub plugs into the stack.
Commerce Hub on its own is quote-and-pay. Commerce Hub wired into Sales Hub upstream and your finance stack downstream is the engine that turns deals into recognized revenue, on time, every time.
Sales Hub + product catalog
Deals create quotes. Quotes pull from a structured product library. Pricing rules, discount approvals, line-item logic enforced before send.
Quotes, payments, subscriptions
Quotes, invoices, payment links, subscription billing, dunning, renewal automation. Stripe integration native. Custom pricing supported.
Finance + reporting
Reconciliation pushed to QuickBooks, NetSuite, or Xero. Revenue recognition rules applied. Renewal pipeline appears in Sales Hub forecasts. Finance and sales agree.
From kickoff to first invoice paid on time.
Six steps. Same approach used on every customer outcome above. Built to ship a working Commerce Hub fast, then layer the depth as the team learns what's working.
Audit
Three sessions with sales and finance leadership. Current pricing model, quote process, payment flow, renewal motion, reconciliation pain. Output: prioritized fix list with effort and impact.
Architecture
Product library, pricing book, discount rules, quote templates, payment flows, subscription model, renewal automation, finance reconciliation paths. Designed before built. You sign off.
Build
Senior team builds in two-week sprints. Product catalog, quote templates, discount approval workflows, Stripe integration, subscription billing, renewal automation, dunning. Tested in sandbox.
Migrate
If you're coming from Salesforce CPQ, Chargebee, or QuickBooks-only, this is when contracts and subscriptions land. Active subs preserved. Billing dates retained. No double-billing risk.
Train
Two cohorts. One for sales (quotes, discounting, renewals), one for finance (reconciliation, recognition, reporting). Recorded with role-based docs in HubSpot Knowledge Base for future hires.
Operate
30 days of weekly check-ins. We catch the issues that surface only in real billing cycles. Optional managed-ops retainer takes over from day 31 if you want continuous tuning.
Inside a Commerce Hub build.
Real deliverables, not capability bullets. Below is the full scope on a standard Commerce Hub Pro engagement, fixed-fee from $24,500.
Build
- ·Product catalog with up to 50 SKUs and pricing rules
- ·Quote templates with brand-aligned design
- ·Discount approval workflows by tier
- ·Stripe integration with payment links and recurring billing
- ·Subscription model with proration and pause logic
- ·Renewal automation with notice periods and reminders
Run
- ·12+ reports across quotes, invoices, payments, churn, renewals
- ·3 dashboards by role (sales, finance, leadership)
- ·First billing cycle live with full instrumentation
- ·Reconciliation push to QuickBooks, NetSuite, or Xero
- ·Dunning workflow with escalation paths
- ·One marquee integration (ERP, accounting, payments)
Train
- ·Two recorded training sessions (sales + finance)
- ·Knowledge Base articles for the 12 most common rep questions
- ·Role-based onboarding doc for new hires
- ·Weekly 30-min check-in for first 6 weeks post-launch
Hand off
- ·Architecture document (PDF + editable)
- ·Pricing book with effective dates and version history
- ·Property dictionary with field definitions and downstream uses
- ·Suggested optimization roadmap for months 4-12
Fixed-fee. Tier-aware. Senior team always.
Quickstart from $9,500. Standard Commerce Hub implementation from $24,500. Enterprise builds (custom CPQ logic, multi-currency, ERP sync) from $58,000. License costs separate, paid directly to HubSpot at partner-discount rates.
Things people ask.
Is Commerce Hub a CPQ replacement?+
For most mid-market B2B teams, yes. Quote configuration, pricing rules, discount approvals, line-item logic are all native. For complex enterprise CPQ with deep dependencies (3000+ SKU configurations, multi-tier reseller pricing), Salesforce CPQ or Conga still wins. We help you decide on the strategy call.
How does it work with Stripe?+
Native integration. Stripe is the recommended payment processor. Customers, subscriptions, invoices, payments flow bi-directionally. Most teams under 1000 customers don't need Chargebee or Recurly on top.
Can we keep QuickBooks or NetSuite for accounting?+
Yes. Commerce Hub pushes invoices and payment events to QuickBooks, Xero, or NetSuite. Most customers keep their existing accounting tool and use Commerce Hub for the front-of-cash motion (quote, send, collect).
Does it handle subscriptions?+
Yes on Pro and Enterprise. Recurring billing, proration, upgrades, downgrades, pauses, and renewals are all native. Renewal pipeline appears in Sales Hub for the AE who originally closed the deal.
What about ASC 606 revenue recognition?+
Commerce Hub handles common SaaS revenue recognition (point-in-time, ratable, usage-based). For complex multi-element arrangements with extensive fair-value allocation, NetSuite or Sage Intacct still wins. We typically pair Commerce Hub with one of those for finance teams that need full audit trail.
How do you handle multi-currency?+
On Enterprise. Up to 10 currencies with conversion rates updated daily. Pricing books per currency. Reporting layer rolls up to your reporting currency. Most teams go this route when they cross $5M in international revenue.
Do you offer ongoing managed Commerce Hub admin?+
Yes. About 50% of our Commerce Hub clients move into a managed-ops retainer. Typical scope: ongoing pricing book updates, renewal automation tuning, dunning improvements, monthly billing close support.
How do we get started?+
Book a 30-minute strategy call. We'll cover where you are, where you want Commerce Hub to take you, and the highest-leverage move. Proposal within 48 hours if we're a fit.
How INSIDEA works
