How to Create and Manage Saved Views in HubSpot CRM

How To Create And Manage Saved Views In HubSpot CRM

If your sales or service team spends too much time digging through HubSpot just to find the right contacts or open deals, you’re not alone.

Without a consistent saved view structure, you lose time every day to repeated filtering, missed follow-ups, and cluttered pipelines.

Whether you’re hunting down this month’s expiring deals or prioritizing overdue tickets, switching filters repeatedly breaks focus and limits your ability to respond quickly.

Saved views in HubSpot bring clarity to this mess.

When set up and shared correctly, they guide every team member straight to the records that matter.

But too many businesses overlook them or use them inconsistently, losing the alignment and speed they could gain across Sales, Success, and Ops.

In this guide, you’ll learn how to create, manage, and optimize saved views in HubSpot CRM, plus how to tie them back to execution and results.

 

Creating And Managing Saved Views In HubSpot CRM

In HubSpot CRM, a saved view is a reusable set of filters and visible columns that shows you a specific slice of your records, such as deals closing soon, contacts without owners, or tickets waiting for a reply.

You’ll find saved views in the dropdown menu at the top of any object index screen, such as Contacts > Contacts or Sales > Deals.

HubSpot includes default views like My Contacts or Unassigned Tickets, but you can edit, enhance, or build entirely new ones to match your workflows.

Saved views help your team narrow focus.

Whether you’re a rep trying to hit quota or a manager verifying pipeline health, these views reduce clicks, increase consistency, and improve accountability.

If you’re an admin, you can also standardize views across users so everyone starts from the same baseline.

 

How Saved Views Work Under The Hood

Saved views are made up of filters, columns, and visibility rules.

Filters

Filters define which records appear in the view.

You can filter by Deal Stage, Lifecycle Stage, Owner, or custom properties like Renewal Status.

Filters update automatically as records change.

For example, once a deal hits Closed Won, it drops out of a Pending Deals view without you needing to adjust anything.

Columns

Columns control which properties show in the table.

You can add or remove columns like Last Contacted, Create Date, or Company Name.

A support view might prioritize Ticket Status and Time In Queue.

A revenue view might prioritize Deal Amount and Close Date.

Visibility Options

When saving a view, you typically choose a visibility level:

  • Private: Only visible to you
  • Team: Visible to specific teams
  • Shared: Visible across your portal

Use Private for testing, Team for day-to-day alignment, and Shared for finalized operating views your org depends on.

Real-Time Updates

Any time you update a saved view by changing filters, columns, or sorting, HubSpot applies those changes immediately.

You can overwrite the existing view or save a new version, which is helpful for testing improvements without breaking a baseline view.

 

Main Uses Inside HubSpot

Sales Pipeline Management

Saved views help reps and managers find revenue-critical deals fast.

Instead of scrolling or rebuilding filters repeatedly, you jump straight into views like Deals Closing This Month or High Risk Deals.

Mini example:
A sales manager builds a shared view for Open Deals With Close Date This Month.

  • Filters: Deal Stage = Open and Close Date = This Month
  • Result: Every Friday, the team reviews it together to track progress, follow up, and address blockers.

Customer Success Renewals And Support Queues

Success and support teams can prioritize accounts by urgency, stage, and time in queue.

Mini example:
A CS rep creates a pinned view named “Renewals In 30 Days.”

  • Filters: Close Date within the next 30 days and Deal Stage = Renewal
  • Result: Every morning, they instantly see accounts needing outreach.

Marketing Lead Qualification And Operations

Marketing and RevOps use saved views to monitor lifecycle transitions, campaign segments, and automation outcomes.

Mini example:
A RevOps manager creates a view called New MQLs This Week.

  • Filters: Lifecycle Stage = Marketing Qualified Lead and Create Date = This Week
  • Result: They confirm whether automation is working and whether Sales is following up quickly.

 

Common Setup Errors And Wrong Assumptions

  • Point: Using saved views like reports
    Clarification: Views show live subsets of records, but they do not summarize performance trends. Use HubSpot reporting tools to measure outcomes.
  • Point: Sharing unfinished views too early
    Clarification: Unvetted shared views can confuse teams and create clutter. Keep test views private until they’re finalized.
  • Point: Not customizing visible columns
    Clarification: If the columns do not align with the view’s purpose, users miss key context. For a Stale Leads view, show Last Contacted or Days Since Last Activity.
  • Point: Vague or duplicate naming
    Clarification: Generic names like Open Deals confuse. Use clear names like Open Deals, Enterprise, Closing This Month.

 

Step-By-Step Setup Or Use Guide

Before you begin, confirm you have permission to access the object you’re working with.

Admins typically have more control over sharing and defaults.

  1. Go To The Object You Want To Filter
    Navigate to Contacts, Companies, Deals, or Tickets from the top menu.
  2. Add Filters
    Click Filter and choose criteria like Deal Stage, Owner, Lifecycle Stage, or custom fields.
  3. Set Your Columns
    Click Edit Columns and select the fields that match how the view will be used.
    Examples:

    • Sales views often need Deal Stage, Amount, Close Date, and Last Contacted.
    • Service views often need Ticket Status, Priority, Ticket Owner, and Time To Close.
  4. Sort To Highlight Priorities
    Sort by Close Date, Last Activity Date, or Priority, depending on the workflow.
  5. Save And Name The View
    Click Save View, then Save New View. Choose a clear name and set visibility to Private, Team, or Shared.
  6. Pin And Organize Views
    Pin daily-use views so they appear in the index bar. Reorder pinned opinions to keep the workspace clean.
  7. Review And Update Over Time
    When processes change, update filters and columns. Use Save changes to overwrite or Save as new to create a variant.
  8. Standardize Team Defaults When Needed
    If you manage the portal, document which views are required for each team and include them in onboarding.

 

Measuring Results In HubSpot

Saved views should create measurable efficiency, not just nicer tables.

Track:

  • View Adoption: Are shared views being opened regularly?
  • Response Speed: Do views like Urgent Tickets or Stale Leads lead to faster action?
  • Record Coverage: Are the proper records showing up, and are filters behaving as intended?
  • Data Quality Improvements: Do key fields show higher completion rates because teams can see what matters?

You can also connect saved views to outcomes by comparing the records in a view, such as Deals Closing This Month, to win rate and revenue performance in dashboards.

 

Short Example That Ties It Together

Sales Ops wants to track high-value deals that could close in the next two weeks.

You open Sales > Deals and apply:

  • Deal Stage = Contract Sent
  • Close Date = within 14 days
  • Deal Amount greater than 10,000

Then you set columns to:

  • Deal Owner
  • Amount
  • Close Date
  • Last Contacted

You save it as a shared view named High-Value Pending Closures.

Reps now check it daily, follow up faster, and use it in pipeline meetings.

 

How INSIDEA Helps

If your HubSpot views are disorganized, inconsistent, or underused, you are leaving CRM efficiency on the table.

INSIDEA helps you build a clean, centralized view strategy that supports daily execution and dependable reporting.

Here’s how we support you:

  • HubSpot onboarding to set up foundational views and workflows from day one
  • HubSpot management to monitor and evolve views as your business changes
  • View governance to establish filter logic, naming rules, and sharing standards across teams
  • Internal training so teams know how to create and refine effective views
  • Dashboard alignment to connect saved views with the KPIs that leadership cares about

If you want to hire HubSpot experts to clean up and standardize your saved views, INSIDEA can help you implement a scalable approach.

If you need HubSpot consulting services to keep views aligned as your CRM grows, our team can support ongoing optimization.

Visit INSIDEA to connect with an expert.

Stop wasting time rebuilding filters and searching through cluttered records.

Build saved views your team can rely on, and turn HubSpot into a CRM your teams use with focus every day.

Jigar Thakker is a HubSpot Certified Expert and CBO at INSIDEA. With over 7 years of expertise in digital marketing and automation, Jigar specializes in optimizing RevOps strategies, helping businesses unlock their full potential. A HubSpot Community Champion, he is proficient in all HubSpot solutions, including Sales, Marketing, Service, CMS, and Operations Hubs. Jigar is dedicated to transforming your RevOps into a revenue-generating powerhouse, leveraging HubSpot’s unique capabilities to boost sales and marketing conversions.

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