Keeping track of donations and staying engaged with donors can be a real challenge. That’s why 67% of nonprofits have turned to a CRM to streamline these tasks, according to the Nonprofit Tech for Good 2023 report. If your organization is still handling these crucial tasks manually, it’s time to explore how CRMs for fundraising can help you work smarter and strengthen your donor relationships.
Just like you wouldn’t start building a house without drawing up a blueprint, it’s essential to outline your organization’s specific needs before selecting a CRM for fundraising.
- Start by identifying your biggest goals. What are the priorities that align with your mission?
- Next, consider your nonprofit’s current state: How many contacts do you manage, how many emails do you send, and what’s your revenue?
- Think about your upcoming initiatives, too. Do you need tools for email automation, peer-to-peer fundraising, or advocacy software?
- Finally, consider the complexity of migrating your existing data. The more siloed your data sources, the more challenging (and costly) the migration process can be.
Whether focused on boosting donor engagement or streamlining your campaigns, finding the right CRM for fundraising can make all the difference. In this blog, we’ll explore the 7 best CRMs for fundraising that can help your nonprofit thrive.
The 7 Best CRMs for Fundraising
Choosing the right CRM for fundraising can make all the difference for your nonprofit. Here’s how these tools can help you grow:
- Automate donor communications to save time.
- Track donations and pledges effortlessly.
- Gain deeper insights into donor behavior.
- Segment supporters for more targeted outreach.
- Simplify your data management with user-friendly tools.
- Increase donor retention with personalized interactions.
- Streamline your fundraising campaigns for better results.
Below, we’ll explore the 7 best CRMs for fundraising that offer these benefits and more, helping your nonprofit thrive and make a more significant impact. Let’s dive in!
1. HubSpot
HubSpot CRM stands out as a versatile CRM for fundraising. It is a free contact management and marketing platform that provides essential sales features to help nonprofits develop a giving pipeline and nurture leads within their communities.
Features
- Dashboard and Reporting: Centralized platform for assessing marketing and sales activities.
- Pipeline Management: Tracks and facilitates donor journeys.
- Email Template Builder: Customizable email templates with integrated reporting.
- Seamless Website Integrations: Connects smoothly with your existing website.
Pros |
Cons | Pricing | Best For |
Seamless website integrations |
The steeper learning curve for beginners | Basic CRM Features: Free |
Small to mid-sized nonprofits looking for user-friendly tools |
Centralized dashboard for easy access |
Limited advanced features in the free plan | Paid Options: Visit HubSpot’s website for details |
Nonprofits needing an all-in-one CRM with easy navigation |
2. DonorPerfect
DonorPerfect is a nonprofit CRM for fundraising designed to coordinate donor management, fundraising campaigns, and marketing strategies within a single platform. It offers nonprofits the tools to manage and enhance donor engagement while optimizing fundraising efforts.
Features
- AI-Based Solutions: Predicts donor acquisition, retention, and upgrades.
- Monthly Giving Management: Automates payment processing and offers donor flexibility.
- Annual Appeal Support: Provides branded forms, integrated payment processing, and custom reports.
- Custom Dashboards: Includes over 25 standard graphs and widgets for visual goal tracking.
Pros |
Cons | Pricing |
Best For |
Highly customizable to meet unique nonprofit needs |
Some data functionality may not be as user-friendly | Starts at $99/month for the Core package |
Midsize charities looking to streamline fundraising and enhance donor engagement. |
Integration with Double the Donation for matching gift automation |
May offer more features than needed for very small nonprofits | Contact DonorPerfect for a customized quote |
Charities requiring advanced donor management functionality and customization |
3. CharityEngine
CharityEngine is a comprehensive donor management solution designed to help nonprofits keep donor information accessible through automation and multichannel communication tools. It is built to enhance donor relationships and streamline strategic fundraising efforts, including matching gifts.
Features
- Enterprise-Level Marketing: Facilitates large-scale email communications.
- Membership Management: Organizes information across different chapters.
- Automated Reports: Provides advanced queries for strategic insights.
- Custom Donation Pages: Built with mobile responsiveness and engagement in mind.
Pros |
Cons | Pricing |
Best For |
Extensive customizability and flexibility |
Lengthier onboarding due to system complexity | Starts around $450-$700 per month |
Midsize to large nonprofits seeking advanced donor management and fundraising tools |
Seamless integration with matching gift automation |
Non-industry standard terminology can be challenging | Contact CharityEngine for a customized quote |
Organizations with complex membership and chapter management needs |
4. Bloomerang
Bloomerang is a nonprofit CRM for fundraising designed to help organizations manage donor relationships, boost fundraising efforts, and enhance donor retention. Built by fundraisers for fundraisers, It offers an intuitive interface that allows small—to midsize charities to understand and engage their supporters effectively.
Features
- Donor Database: Analyzes donor engagement to uncover valuable fundraising opportunities.
- Marketing Platform: Sends personalized emails, manages relationships, and automates donor thank-yous.
- Online Giving Tools: Supports donations from any location with peer-to-peer and crowdfunding functionalities.
- Reporting and Analytics: Provide insights into donor behavior and track fundraising progress.
- Payment Processing: Simplifies transactions with a reliable payment processor.
Pros |
Cons | Pricing | Best For |
User-friendly interface tailored for fundraisers |
It may lack advanced features for very large nonprofits | Starts at $125/month, scaling with database size |
Small to midsize charities focused on donor retention and engagement |
Strong customer support and reporting features |
It is not ideal for organizations to need highly specialized features | Contact Bloomerang for a detailed quote |
Nonprofits seeking a CRM for fundraising that offers insights into donor behavior |
5. Salesforce
Salesforce stands out as a leading CRM for fundraising, offering extensive tools and functionalities specifically designed to support nonprofit operations. Its Nonprofit Success Pack (NPSP) provides a powerful platform for managing grants, donations, and client relationships, making it a top choice for large nonprofits with the technical expertise to utilize its capabilities thoroughly.
Features
- Grant Management: Simplifies and accelerates grant-making, enhancing collaboration between donors and recipients.
- Case Management: Provides personalized services to clients, allowing them to track their progress toward goals.
- Donation Tracking: Captures and monitors donations, pledges, grants, and in-kind contributions.
- Supporter Database: Centralizes donor and volunteer information for easy access and analysis.
Pros |
Cons | Pricing |
Best For |
All-in-one CRM functionality with powerful relationship management features |
May require hiring a specialist for setup and maintenance, which can be costly | The first 10 subscriptions are free; additional pricing starts at $60/user/month for Nonprofit Cloud Enterprise Edition |
Large technical teams needing robust CRM for fundraising and donor management |
Extensive reporting and dashboard capabilities tailored to nonprofits |
A complex system that may be overwhelming for smaller organizations | Contact Salesforce for a detailed pricing guide |
Organizations with the resources to fully leverage Salesforce’s comprehensive features |
6. Neon One CRM
Neon CRM is a powerful donor management system within the Neon One family, designed to help nonprofits grow, inspire their audience, and increase supporter engagement. This CRM integrates seamlessly with 360MatchPro by Double the Donation, offering a comprehensive solution for maximizing matching gift opportunities and enhancing fundraising efforts. Neon CRM is a top choice for nonprofits seeking a CRM for fundraising that offers robust features, including donor management, supporter engagement, and grant tracking.
Features
- Donor and Volunteer Profiles: Track and manage donor and volunteer relationships with customized fields.
- Supporter Segmentation: Personalize communications and marketing efforts through effective segmentation.
- Constituent Portal: Allows supporters to update their information, access private pages, and register for events.
- Engagement Timeline: Identify key supporters and tailor engagement strategies.
- Customized Online Stores: Sell nonprofit merchandise directly through the platform.
- Grant Management: Tools to track and manage grants effectively.
Pros |
Cons |
Pricing |
Best For |
Seamless integration with 360MatchPro for matching gift success |
May require a learning curve for new users |
Starts at $99/month, scaling with features |
Smaller nonprofits looking for a flexible, long-term CRM solution |
Adaptable to changing strategies and dynamic environments |
Can become expensive as additional features are added | Contact Neon CRM for a detailed quote |
Nonprofits seeking an all-in-one tool for donor management, fundraising, and communications. |
7. Blackbaud
Blackbaud is one of the largest providers of nonprofit fundraising technology, offering multiple CRM solutions tailored to different organizational needs. Its top offerings are Raiser’s Edge NXT, Blackbaud CRM, and Blackbaud Altru. These platforms cater to various nonprofit sectors, from general fundraising to specialized arts and cultural organizations. Each CRM integrates with 360MatchPro to automate corporate matching gift processes, enhancing fundraising capabilities.
Features
- Raiser’s Edge NXT: Advanced fundraising and donor management tools with cloud-based accessibility.
- Blackbaud CRM: An enterprise-level solution for large-scale data management and multi-channel campaigns.
- Blackbaud Altru: Specialized CRM and ticketing solution designed for arts and cultural organizations.
- AI-Driven Insights: Utilizes AI to suggest donation amounts and uncover potential in donor databases.
- Dynamic Email Campaigns: Built-in capabilities to run targeted and effective email marketing campaigns.
Pros |
Cons | Pricing |
Best For |
A comprehensive suite of services tailored for large organizations |
Complexity may require expert help for setup and migration. |
Pricing is based on organization size and needs; contact for a quote |
Larger charities, educational institutions, and arts organizations need extensive CRM for fundraising |
AI-driven analytics and donation tools |
Can be cost-prohibitive and complex for smaller nonprofits. |
Organizations with complex operations and multi-channel campaign needs |
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Explore the range of services we offer:
- HubSpot Onboarding: Seamless onboarding process to get your team up to speed and fully integrated with all HubSpot features.
- HubSpot Management: Ongoing management ensures your HubSpot environment runs at peak efficiency.
- HubSpot Migration: Smooth and secure migration services that protect your data and enhance your CRM capabilities.
- HubSpot White-Label Solutions: Exclusive white-label services tailored to your brand, allowing you to offer branded HubSpot solutions.
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