HubSpot Knowledge Base Software: The 24/7 Employee You Never Knew You Needed

HubSpot Knowledge Base Software: The 24/7 Employee You Never Knew You Needed

When customers try to troubleshoot an issue with your product, they usually expect an answer instantly—not in hours, not even minutes. They expect lightning-fast support, and they’ll lose patience if they don’t get it. In fact, research shows that 72% of customers expect immediate service. For businesses, this pressure can overwhelm support teams, forcing them […]