Zendesk Sell

Boost sales productivity with a simple, innovative CRM solution

Zendesk Sell is a modern sales CRM that helps sales teams close more deals by improving collaboration, tracking, and customer engagement. Its intuitive interface and powerful integrations streamline workflows, providing teams with deeper insight into the customer journey.

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Zendesk Sell At a Glance

8.66

Editorial Score

User-Friendly CRM Interface

Zendesk Sell offers a clean, intuitive interface that simplifies contact management and sales tracking, making it ideal for fast-paced teams.

Seamless Integration With Zendesk Suite

8.5

Integration with Zendesk Support and other tools makes for efficient communication between sales and customer service teams.

Mobile Optimization for Sales on the Go

8.8

The mobile app is well-designed, offering full functionality for field reps and remote sales professionals.

Custom Reporting Falls a Bit Short

While reporting is generally strong, some users find the customization options to be lacking compared to those of more advanced CRMs.

Quick Onboarding and Training

Sales reps can be onboarded quickly thanks to a minimal learning curve and excellent in-app guidance.

Zendesk Sell Pros & Cons

Pros

Simple, intuitive user interface
Automated sales task management
Strong mobile app functionality
Easy integration with Zendesk Support
Efficient pipeline tracking and visibility

Cons

Limited custom reporting features
Fewer integrations than some competitors
May not suit complex enterprise workflows
Advanced analytics require higher-tier plans
Occasional syncing issues with email platforms

Key Points of Zendesk Sell

Streamlined lead and pipeline management

Native mobile apps for iOS and Android

Integrates natively with the full Zendesk Suite

Automated activity tracking and email logging

Flexible API for custom integrations

Pricing Plans

Support Team

$19 Per Month

Suite Team

$55 Per Month

Suite Growth

$89 Per Month

Overview

Zendesk Sell is designed to bring clarity and efficiency to sales processes while staying easy to use. Whether you’re tracking leads, managing customer communications, or analyzing sales performance, the platform helps unify these efforts under one intuitive dashboard.

It’s especially effective for companies already using other Zendesk tools, enabling teams to align across support and sales functions. With real-time activity reporting, intelligent prospecting tools, and customizable pipelines, Zendesk Sell accelerates deal movement without overcomplicating workflows.

Another significant advantage is its full-featured mobile app, which empowers sales professionals to access lead data, send emails, and manage tasks on the go.

Zendesk Sell also offers a REST API, webhooks, and Zapier support, allowing easy connectivity to other tools in your tech stack. With rapid setup, hands-on onboarding resources, and role-based permissions, it’s a scalable CRM developed for growing teams that prioritize transparency and performance.

Frequently Asked Questions

What is Zendesk Sell used for?

Zendesk Sell is a CRM platform designed to manage sales pipelines, boost productivity, and increase the visibility of sales performance for teams of all sizes.

Does Zendesk Sell integrate with other tools?

Yes, it integrates seamlessly with the Zendesk Suite, as well as many third-party tools like Slack, Gmail, Google Calendar, and more, via its API and Zapier.

Is Zendesk Sell mobile-friendly?

Absolutely. Its mobile apps for iOS and Android enable sales reps to manage leads, update opportunities, and communicate with clients while on the move.

How much does Zendesk Sell cost?

Zendesk Sell starts at $19/month per user, with additional pricing tiers that unlock advanced features such as forecasting and task automation.

Who is Zendesk Sell best for?

It’s ideal for small to mid-sized businesses or companies already using Zendesk tools that want a simple yet powerful CRM solution for managing sales workflows.