BigContacts

BigContacts

Simple CRM for Small Business Success

BigContacts is a CRM and email marketing solution built for small businesses. It offers contact management, task tracking, sales pipeline tools, and email integrations in an intuitive and customizable interface. It helps users nurture client relationships, automate workflows, and improve productivity, without the complexity of enterprise CRM systems.

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BigContacts is a CRM and email marketing solution built for small businesses. It offers contact management, task tracking, sales pipeline tools, and email integrations in an intuitive and customizable interface. It helps users nurture client relationships, automate workflows, and improve productivity, without the complexity of enterprise CRM systems.

The HubSpot CRM is a free version of the company’s premium Marketing, Sales, and Service Hubs. The best
features are limited, but it offers more advanced sales, marketing, and customer service tools for free
than some other CRMs charge a fee for.

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BigContacts At a Glance

8.5

Editorial Score

Great for Small Teams
8.7
BigContacts offers the perfect balance of features for small teams, eliminating unnecessary complexity and focusing on essentials like contact history, automated follow-ups, and visual pipelines.
Simple Yet Capable
8.5
Its user-friendly UI and drag-and-drop workflow tools make BigContacts accessible to teams without tech expertise, while still delivering strong CRM capabilities.
Affordable CRM for Growing Businesses
8.3
Pricing is very competitive compared to larger CRM tools, making it a solid choice for startups and small businesses looking to scale.
Smooth Email Integration
8.6
Email marketing features align seamlessly with CRM functions, providing customizable templates, scheduling, and activity tracking to support effective campaign nurturing.
Customer Service Stands Out
8.4
Support is responsive and helpful, offering real-time chat and setup assistance that helps customers get started quickly.

BigContacts Pros & Cons

Pros

  • Clean, intuitive interface tailored for small teams
  • Strong contact and task management tools
  • Customizable reporting and dashboards
  • Excellent customer support and onboarding
  • Reasonably priced with scalable plans

Cons

  • Limited advanced automation compared to enterprise CRMs
  • No mobile app is currently available
  • Some features are locked behind higher-tier plans
  • Integrations could be more extensive
  • UI could benefit from modern design updates

Key Points of BigContacts

CRM specifically optimized for small to mid-sized businesses

Fully customizable fields, views, and pipelines

Automated follow-ups and task reminders

Email marketing with tracking and analytics

Live support and personalized onboarding included

Pricing Plans

Business Plan

$9.99 Per Month

Overview

BigContacts helps small businesses streamline their sales and relationship management processes through a simple yet powerful CRM platform.

It stands out for its usability and focus on core CRM functions like contact tracking, pipeline visibility, task automation, and email marketing. Users appreciate the straightforward design, which reduces the learning curve, as well as the ability to customize nearly every part of the system.

BigContacts also integrates with tools like Outlook and Gmail, making it easy to connect communications directly to contact records.

From managing follow-ups to monitoring performance with dashboards, the platform supports business growth without complicated features.

Though it doesn’t offer all the bells and whistles of large-scale CRM tools, it covers the essentials with precision and efficiency, making it a reliable choice for teams who want to spend less time configuring and more time closing deals.

Frequently Asked Questions

What is BigContacts used for?
BigContacts is a CRM platform designed to help small businesses manage client relationships, schedule follow-ups, track tasks, and run email campaigns efficiently.
Is BigContacts easy to use?
Yes, BigContacts is designed with a user-friendly interface, making it suitable for non-technical users who want a simple and effective CRM solution.
Does BigContacts have email marketing capabilities?
Yes, BigContacts includes built-in email marketing tools such as email templates, scheduling, and performance tracking to support lead nurturing.
Can I customize pipelines and fields?
Absolutely. BigContacts enables customization of pipelines, data fields, and tracking views, allowing businesses to tailor the CRM to their specific workflow.
Do they offer support during onboarding?
Yes, BigContacts offers personalized onboarding and customer support through live chat and email to ensure a seamless setup experience.

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